Lx600 Privacy Policy – Protecting Our Users' Data
Your privacy is lx600's top priority. This policy clearly explains how we collect, use, store, and protect your personal information as a user of our platform in Malaysia.
Effective: January 2026. This policy applies to all registered users and visitors of the lx600 website.
1. What Information Do We Collect?
In operating the lx600 platform, we collect several categories of personal information to provide a secure and comprehensive service. This includes:
- Account Information: Full name, email address, phone number, date of birth, and encrypted password collected during registration.
- Identity Verification (KYC) Information: Copies of your IC, passport, or any identity documents required under Malaysian law to facilitate financial transactions.
- Payment Information in MYR: Local bank account details, e-wallet account numbers (such as Boost or Touch 'n Go), and transaction records in MYR. We do not store full credit card information — this data is processed directly by our approved payment providers.
- Device & Browser Information: IP address, browser type, operating system, device model, and general location data for security and fraud detection purposes.
- Usage Data: Login records, betting history, game preferences, and platform interaction patterns for service improvement purposes.
- Cookies and Tracking Technologies: Session data, functional cookies, and analytics markers that help us understand how users interact with the platform.
2. How Is This Information Used?
Verifying user identity, preventing fraud, monitoring suspicious activity, and meeting Malaysian legal and compliance requirements.
Processing deposits, withdrawals, and MYR transactions accurately and securely through approved local payment channels.
Analysing usage patterns to improve the interface, platform performance, and overall user experience.
Sending account notifications, policy updates, transaction details, and responses to customer support enquiries.
3. Cookies & Online Tracking
Lx600 uses cookies and similar tracking technologies to enhance user experience and platform security. We use three categories of cookies:
- Essential Cookies: Required for core platform functions such as login, user sessions, and security. These cookies cannot be disabled, as the platform will not function properly without them.
- Functional Cookies: Storing user preferences such as language, display settings, and region to deliver a more personalised experience.
- Analytics Cookies: Collecting non-identifiable usage data to help us understand how users interact with the platform and identify areas for improvement.
You can manage cookie settings through your web browser. However, disabling essential cookies may affect your ability to access or fully use the lx600 platform.
4. Data Storage, Security & Sharing
Storage & Security
Lx600 user data is stored on servers protected with industry-standard SSL encryption. We employ layered access controls, continuous security monitoring, and regular data backups to keep your information secure at all times.
Data retention periods are governed by Malaysian legal requirements and the purpose for which data was collected. Inactive account data of more than 36 months may be deleted or anonymised, subject to applicable compliance obligations.
Third-Party Sharing
Lx600 does not sell or rent users' personal information to any third party for marketing purposes. Information may only be shared in the following circumstances:
- Approved payment providers for processing MYR transactions
- Malaysian government authorities where required by law
- Technical service providers bound by strict confidentiality agreements
- In the event of a business transfer or merger, with prior notice to users
5. User Rights & How to Contact Us
As an lx600 user in Malaysia, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you at any time.
Requesting corrections to any inaccurate or incomplete information in your account.
Requesting the deletion of your personal data, subject to applicable legal requirements.
Objecting to the processing of your data for specific purposes, such as promotional communications.
To exercise any of the rights above, or if you have any questions regarding this privacy policy, please contact the lx600 support team. You may also refer to the FAQ for answers to the most frequently asked questions about privacy and account security.
Privacy support email: [email protected]. We aim to respond to all privacy-related enquiries within 14 business days.
6. Changes to This Privacy Policy
Lx600 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, evolving Malaysian legal requirements, or improvements in how we handle data.
Registered users will be notified of any material changes via email or in-platform notification at least 14 days before they take effect. Continued use of the platform after such notice constitutes acceptance of the updated policy.
We encourage you to review this page periodically. The effective date shown at the top of this document reflects the latest version currently in force.
Your data is protected in accordance with the latest security standards and Malaysia's data protection laws.
Questions About Your Privacy?
Check the FAQ section or contact the lx600 support team for any enquiries related to your data protection.